Returns & Exchanges
We want you to feel incredible in your Dressmezee pieces, but if your item isn't quite right, you can return it within 14 days of delivery for a refund or exchange. Please ensure all items are returned in their original condition with tags still attached and no signs of wear or makeup marks.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely package your items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund.
- 3.Ship It Back
Generate your prepaid shipping label through the portal and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-10 business days.